AV Event Technician

ROLE: Audio Visual Event Technician

CONTRACT TYPE: Full-time

LOCATION: London

ROLE SUMMARY

An exciting opportunity has arisen for an Event Tech to join one our large clients based in London. The Event Technician is expected to arrive in good time for the start of the scheduled meeting setup time and remain until the required service is functioning correctly undertaking the responsibilities below.

The Event Technician’s responsibilities include, but are not limited to:

EVENTS SUPPORT

• Running AV events, including pre-event testing of audio, video feeds / wireless microphone battery levels etc.
• Live Audio / Vision mixing
• Camera set-up / operation
• Zoom / Teams call set-up and operation for hybrid events
• Primary contact for event coordination.
• Liaising with clients for large events to understand their requirements.
• Attend pre-production meetings required for any scheduled special events.
• Primary support to operate global production events.
• To own the event experiences for the meeting host and attendees.
• To assist management of high-profile events and become a trusted advisor.
• To escalate any operational issues to the appropriate level of support and make suggestions for improvements.
• To report any hardware failures in a timely manner.
• To produce event reports which highlights the use of space.

LIVE WEBINAR SUPPORT

• Live webinar set-up and run.
• RTMP streaming using Telestream Wirecast or equivalent in to the GlobalMeet platform.
• Feeding Zoom / Teams into a live webcast.
• Advise and guide users on best practice.
• Supporting virtual events
• Working knowledge of virtual technologies including but not limited to: Zoom / Teams / Webcasting / RTMP

GENERAL AV MEETING ROOM SUPPORT

• Ensure all event spaces are maintained in good working order.
• AV equipment set-up and support.
• Presentation/multi-media meeting room support, including duration support.
• Assist with support for multi-media broadcasting.
• Quick response to emergency/ad-hoc requests.

FAULTS AND ROOM CHECKS

• Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure.
• Ensure that all faults are reported in the correct way and in a timely manner.
• Proactive maintenance/reporting to ensure all events equipment is always of the highest standard and functioning correctly.
• Assist with first line fault repairs.
• Carry out all power down/up when required, usually involving out-of-hours overtime commitments.

GENERAL DUTIES

• Mentor other members of the team, including Locums.
• Assist with the training of all technical team members.
• Advise clients on best practice.
• Provide regular feedback on communication issues and service improvements.
• Focus on service/operational issues for review.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

About Kinly

Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Why Kinly?

We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.

We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.