Audio Visual Cover Technician

Role: Cover Technician

Contract Type: Permanent

Location: London

DUTIES AND RESPONSIBILITIES

Supporting the requirements of the company by providing maintenance/technical support of Audio Visual and Video Conferencing equipment, Vision Mixing, Sound Mixing and Camera Operation with various systems at different Client’s offices onsite.

Sites are mainly based around London, however there are some sites which are further afield and therefore there will be a requirement to travel on occasion. It would therefore be a major benefit to have access to a vehicle and a valid driving license.

Covering the Onsite Technician’s holiday, sickness and absence leave.

• Provide AV/VC support to our clients, their staff and external clients
• Set up, operate and maintain AV/VC equipment
• Support meetings for Teams, Zoom and Webex etc
• Adaptable to working as part of a permanent based AV team or working on a lone site independently
• Adaptable to working on various Client sites which have different requirements and systems/programs
• Supporting end users as requested by the Client
• Event support including set up and operation of PA systems, VC System, projection systems etc. This could be in small Event environments or full auditorium setups.
• Provide Event Support to auditorium events utilising Sound Desk, Vision Mixing and Camera Operation skills
• Any admin processing that may be required

SKILLS PROFILE

• Ability to operate Videoconference hardware (Microsoft teams, Skype, Cisco, Webex, Poly etc) and to troubleshoot any potential issues relating to audio feedback, no video etc.
• Proven experience in operating PA, projection and room control/booking systems (Crestron/AMX/ Crestron touch Panels etc)
• Proven experience with digital mixing desks, vision mixers and camera controls
• Excellent IT knowledge.
• Maturity, especially when under pressure and being able to maintain excellence in Customer Service with clients of all seniority levels.
• Excellent organisational and time management skills. The nature of this role involves last minute requests and as such, flexibility is also a key attribute.
• Ability to impart knowledge to those less skilled.
• Adaptability to work in unfamiliar surroundings.
• To work well as part of a small team or on your own.
• Excellent communication skills, not only with clients, but with your manager and the MOS Operations Administration Team.
• Excellent verbal and written communication skills.
• Organised and efficient at maintaining your own records/notes for each Client site and its requirements
• InfoComm CTS certification would be advantageous
• Manual handling tasks will be required when necessary for moving equipment

IDEAL CANDIDATE

Highly proactive with good technical understanding and experience of all AV/VC technologies applied to corporate environments. The candidate would have industry recognised AV qualifications, a polite manner and good communications skills. The individual will be well presented with a friendly, outgoing personality with an upbeat attitude. The ideal candidate will be willing to take almost total ownership of the systems and maintain them accordingly and will be willing to get involved and strive to exceed expectations at all times. The candidate must also have good administration skills and possess a sound knowledge of computer technology, PC applications and networking.

This role requires travel to various sites within and around London with the occasional requirement to travel further afield.

Shift patterns and schedules can vary and change. Therefore you must be open and flexible to these changes as well as responsive to emails and teams messages to ensure a smooth service is provided.

There will be occasional opportunities for Overtime.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements.

About Kinly

Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Why Kinly?

We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.

We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application