AV Event Technician

Role: AV Event Technician

Contract Type: Permanent

Location: Edinburgh

Reporting directly to Edinburgh lead AV Support, the Event Technician’s prime function is to provide AV technical support across all meeting rooms. The position involves a high degree of exposure, working sometimes with executive management and managing directors of the Bank to provide the services listed below.

Key Responsibilities:

Events Support

• Running AV events, including pre-event testing to include full audio quality, video quality and wireless microphone battery levels etc.
• Primary contact for event coordination.
• Liaising with clients for large events to understand their requirements.
• Attend pre-production meetings required for any scheduled internal and external events.
• Primary support to operate global production events.
• To own the event experiences for the meeting host and attendees and deliver event support following the global standards.
• To assist with the management of high-profile events and become a trusted advisor.
• To escalate any operational issues to the appropriate level of support and make suggestions for improvements.
• Suggest improvements to procedures and equipment to maintain industries standards where possible.

Video/Audio Conferencing

• Video/audio conference set-up and support. Best efforts should be made to ensure all events are connected on time and receiving/transmitting good audio/video.
• Ensure all video conference equipment is updated to latest software versions.
• Supporting virtual events via Webex Webinars and Zoom platform.
• Working knowledge of virtual technologies including but not limited to - WebEx, Zoom and Teams

General AV Meeting Room Support

• Ensure all multi-media/presentation rooms are maintained in good working order.
• AV equipment set-up and supported.
• Presentation/multi-media meeting room support, including duration support.
• Assist with support for multi-media broadcasting.
• Quick response to urgent/ad-hoc requests.

Faults and Room Checks

• Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room checks procedure.
• Have an understanding of flow charts and diagrams
• Ensure that all faults are reported in the correct way and in a timely manner.
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly.
• Assist with first line fault repairs.
• Carry out all power down/up when required, usually involving out-of-hours overtime commitments.

General Duties

• Assist with the training of all technical team members including sharing of previous experiences.
• Advise clients on best practices.

Global Coordination

• Maintaining a good working relationship with global AV counterparts.
• Hold and attend regular meetings with global AV teams to discuss upcoming events, service and operations issues.

Skills and Experience Required:

• Proven AV experience working in a world class global organization.
• Clear communicator.
• Highly organized, detail-orientated, and multitasking skills.
• Strong executive presence; at ease guiding senior members of the firm through the production process.
• Familiarity with the latest trends and tools for high quality audio and video production.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements.

About Kinly

Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Why Kinly?

We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.

We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application