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Field Technician

CEDAR KNOLLS, New Jersey, United StatesUS - SD02 - Installations-Project Management-Project Engineers

Job description

Field Position - NY/NY - Cedar Knolls, NJ Days

Position Summary: Reporting to the Technical Operations Manager, the purpose of the role is to carry out the testing, verification and optimization of integrated systems to enhance our client’s user experience. This is a great role that would be well suited to an experienced AV professional looking to further their career.

  • Work with client’s schedule and set expectations.
  • Installation and deployment of Video conferencing and AV Systems – With assistance and direct supervision from a lead technician and Project manager
  • Compiling room and equipment inventory for asset tracking database
  • Ability to handle loading and unloading pallets and other large shipments.
  • Review BOM/SOW/CAD drawings prior to project launch.
  • Perform onsite inventory and capture serial numbers and mac addresses for asset tracking.
  • Installation of ceiling and wall mounted AV equipment, ex. displays, speakers, cameras, etc.
  • Installation of cables as directed in the pull schedule.
  • Work with Lead Engineer & Project Manager to confirm project requirements are completed efficiently.
  • Remote programming, working with technicians out in the field to load programs, test, and commission system. Using remote PC software s
  • Software troubleshooting, working with technicians in the field to commission systems and customer handoff.
  • Working with project management team in project close out, preforming site user acceptance test (UAT)
  • Participate in documenting and maintaining operations, network development, and maintenance processes and procedures.
  • Participate in engineering and project reviews providing critical analysis comments.
  • Capture screenshots of client specific systems for user guides in accordance to Kinly standards
  • Working with design CAD Schematics, ensuring systems are installed and working at optimum levels and to client expectations.
  • Fault finding systems and resolve issues associated with design and manufacturer.
  • Complete User Acceptance Testing (UAT) at client’s site which includes final adjustment of system prior to handover to client.
  • Provide user-training to end client if our transition service in not available.
  • Support Project Manager in the successful delivery of all projects
  • Liaise with suppliers and manufacturers to ensure technical knowledge is gained to successfully deliver projects.
  • All duties as assigned.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent technical knowledge of AV & VC equipment from all major brands.
  • An up-to-date understanding of the AV marketplace including products and trends.
  • Excellent verbal and written communication skills
  • Excellent problem solving and troubleshooting skills
  • Excellent organizational skills and the ability to work on multiple projects
  • Ability to understand project schedule and plans
  • Ability to prioritize and work under pressure is essential
  • Good understanding of IT and networks
  • Good understanding of Microsoft Office including Excel and Word
  • Ability to interface well with key project stakeholders and end users

Education/Experience:

Associate's degree or equivalent from two-year college or technical school; or three to five years relevant Industry experience AVIXA-Design and/or AQAV Certified Quality Designer Certifications are preferred

or