Location
Dublin
Department
Engineering
Vacancy Type
Permanent
About The Role

An exciting opportunity has arisen for a support/installation engineer to join a fast-growing technology company. Kinly is Ireland’s leading provider of Audio Visual and Video Conferencing solutions and is expanding rapidly overseas as well as developing several market leading innovations. The purpose of the role is to service and install integrated AV systems on our client’s sites. This is a great role that would be well suited to an inspiring professional looking to further their career.                                                                                             

DUTIES AND RESPONSIBILITIES

  • ROI and NI support and installation of clients specified solutions including Video Conferencing and integrated systems.
  • Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure
  • Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly.
  • Excellent communication skills with our local team and our remote Support desk
  • Working closely with the Project Managers and the Installation team to ensure that installations are carried out within the specified time-frame and guidelines.
  • Liaising with clients for feedback on support calls and installations (signing of handover certificates, fault reporting documentation, Client feedback forms, etc.).
About The Candidate

SKILLS PROFILE

  • Excellent customer service and communication skills.
  • Good fault finding skills to be able to alleviate faults fast and efficiently within our SLAs
  • Technical understanding of AV and VC equipment, functionality and installation processes advantageous but will be trained.
  • Ability to read and understand drawings and schematics.
  • Experience working on construction sites and coordinating AV installations with main contractors and other trades.
  • Forecasting and planning workload with excellent planning and organization.
  • Attention to detail.
  • Ability to work well in a team.
  • Working with new and emerging technologies.
About Kinly:

At Kinly we believe working together is the most exciting thing in the world. In the modern workplace, we enable people to share, discuss, and truly work together with videoconferencing, AV- and Smart technologies. For us, it doesn’t stop with technology, we will be there, every step of the way to help People work smarter, in different places and spaces.

Our ambition is to be the Thought Leader and Market Leader in our targeted verticals and markets. We are already No. 1 in our European, UK, Dutch and Norwegian regions, and now a Global Top 3 company in our industry. From 20 offices around the world our 1,200 employees serve more than 2500 Clients ranging from innovative startups to Fortune 500 companies and Governments, in over 125 countries.

Kinly believes the key to success lies in the skill and passion of our people; Our values, being Passionate Innovators, Reliable Professionals and “In it Together” are all about how we build a culture to make our Brand Promise come true:

Working together.

Everywhere.

 

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.