Sunbury
Administration
Permanent
About The Role

An exciting opportunity has arisen for a Service Contracts Administrator to join a fast growing technology company. AVMI Kinly Ltd is the UK’s leading provider of Audio Visual and Video Conferencing solutions and is expanding rapidly overseas as well as developing a number of market leading innovations.  

Main duties

  • Gain working knowledge of contract databases within ERP and Service Now, to create new contracts and new proposals for customers
  • Sending renewal documentation to Account Managers/Directors in accordance with renewal process within ERP and Service Now to secure recurring revenue orders
  • Service Now administration of assets, amending database to maintain accurate and comprehensive records
  • Gathering of information and administration of back to back underpinning of assets covered by a 3rd party, ensuring information is displayed on the asset record in Service Now for use by Kinly global operations team’s
  • Dealing with service desk queries relating the current and expired contracts
  • Liaising with account managers regarding pending contract proposals
  • Liaising with manufacturers in respect of support specifications and pricing
  • Develop an expertise in the service portfolio of AVMI Kinly Ltd and present that knowledge in a strategic manner in all engagement
  • The handover of contracts to service and accounts
  • Creating purchasing requests for support procured from all third parties
  • Ensure all renewal activities are recorded and forecast data is accurately maintained
  • Any other tasks (deemed as being within your capability) as required by the Company
About The Candidate

SKILLS PROFILE

  • Excellent written and verbal communication skills
  • Accomplished organisational skills and the ability to work under pressure
  • Attention to detail
  • Administration experience
  • Knowledge of all Microsoft packages, particularly Excel

IDEAL CANDIDATE

  • The ideal candidate will have previous experience of working in a busy customer facing role, which required the ability to work well under pressure and to complete tasks in a timely fashion.
  • The ideal candidate will have working knowledge of Word, Excel & Outlook which are used on a daily basis.
About Kinly:

At Kinly we believe working together is the most exciting thing in the world. In the modern workplace, we enable people to share, discuss, and truly work together with videoconferencing, AV- and Smart technologies. For us, it doesn’t stop with technology, we will be there, every step of the way to help People work smarter, in different places and spaces.

Our ambition is to be the Thought Leader and Market Leader in our targeted verticals and markets. We are already No. 1 in our European, UK, Dutch and Norwegian regions, and now a Global Top 3 company in our industry. From 20 offices around the world our 1,200 employees serve more than 2500 Clients ranging from innovative startups to Fortune 500 companies and Governments, in over 125 countries.

Kinly believes the key to success lies in the skill and passion of our people; Our values, being Passionate Innovators, Reliable Professionals and “In it Together” are all about how we build a culture to make our Brand Promise come true:

Working together.

Everywhere.

 

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.