AV Event Technician

AV Event Technician

📍 Kneza Miloša Street, Belgrade | 💼 Permanent, Full-Time

Join a Prestigious Central Belgrade Venue

We are recruiting for an AV Event Technician to join the growing onsite Audio Visual team at one of Belgrade’s most prestigious corporate locations.

Based within an iconic building in the heart of the city, this is an exciting opportunity for an ambitious AV event professional looking to further develop their technical expertise within a high-profile client environment.

You'll play a key role in providing technical audiovisual support across all meeting rooms and event spaces and will involves a high level of customer interaction, including regular engagement with executive management and senior stakeholders, ensuring the successful delivery of meetings, conferences, and live events.

The successful candidate will provide proactive support, troubleshooting, event coordination, and operation of AV and video conferencing technologies, while delivering an exceptional customer experience

Working Hours

This role operates a shift basis, with working hours falling between: 8 am – 5 pm & 9 am – 6 pm

What You'll Be Doing

Daily Operations

• Review schedules and prepare for VIP and executive meetings

• Review the daily AV schedule and provide both onsite and remote support

• Ensure all scheduled meetings and conferences are successfully connected and operational

• Provide first-line break-fix support for AV hardware and conferencing technologies

• Conduct proactive daily room and equipment health checks

• Respond to AV support hotline calls, emails, and service requests

• Review and manage incidents and service tickets through the client's incident management platform

• Troubleshoot and resolve technical issues relating to AV and collaboration systems

Event Support

• Set up, test, and support meetings, conferences, and special events

• Perform pre-event testing including: Audio systems, Wireless microphones, Video conferencing connections, Presentation displays

• Provide in-room support during events where required

• Operate production and event technologies for global and high-profile events

Client & Stakeholder Management

• Act as the primary point of contact for event coordination

• Liaise with clients to understand requirements for large-scale and special events

• Attend pre-production meetings and planning sessions for scheduled events

• Work closely with internal teams, vendors, and project managers to ensure successful event delivery

• Provide professional support to executive management and senior stakeholders

What We're Looking For

• To be successful in this role, you'll bring strong technical knowledge alongside excellent customer service and communication skills.

• You'll ideally have experience with:

• Proven experience in an AV support technician role, working in a corporate environment

• Excellent communication skills with a strong focus on process and procedure

• Strong written and verbal English & Serbian language skills is essential

• Working knowledge of Cisco AV and collaboration technologies

• Industry-recognised certifications preferred (Cisco, AVIXA, Crestron, Extron or equivalent)

• Experience supporting Cisco and other event-related technologies and equipment

• Ability to liaise effectively with internal and external clients, vendors, venue account managers, and project managers

• Experience setting up and supporting live events, conferences, and executive meetings

• Working knowledge of lighting and acoustics

• Strong organisational, problem-solving, and troubleshooting skills

• Excellent customer service skills with experience supporting senior executives and management teams 

If you're an experienced AV professional looking to take the next step in your career within one of Belgrade’s most impressive corporate environments, we'd love to hear from you.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.