AV Engineer

Role: AV Engineer, Managed Onsite Team

Contract Type: Permanent

Salary: To £40,000 (depending on experience), plus company benefits

Location: Bridgewater, Bristol

Kinly is one of the world’s most recognisable companies within the Audio Visual and Unified Communications technology space, working with numerous high-profile global-class organisations, helping them drive maximum collaboration, engagement and productivity to enable their colleagues to work together, from everywhere.

We design, engineer install, and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Currently we have an exciting role, for a proven AV engineer to join a high profile client site to provide services from full AV/UC room installations to client/end-user meet and greet event support.

As a Kinly AV Engineer within the team you will be expected to support the requirements of the company by providing maintenance support of AV & VC equipment at various customer offices.

Key Responsibilities:

• Reactive support and planned preventative actions

• Daily room checks undertaken at the start/end of the day

• Communicate identified faults in a clear and detailed manner to our helpdesk colleagues

• Explain faults to the client in a way they can understand, convey the issue and what will be done to fix the problem within the agreed SLA

• Fault finding of audio visual and video conferencing systems to a high level, under pressure

Skills & experience:

• Knowledge of collaboration platforms such as Polycom, Microsoft Teams, Zoom, Google

• Ability to operate Videoconference hardware (Microsoft Teams, Webex, Poly, Logi etc) and to troubleshoot any potential issues relating to audio feedback, no video etc

•  Proficiency with Microsoft Teams, UC PCs, Polycom, Logitech, and Crestron Flex VC solutions, Biamp   Tesira, Q-SYS, and Extron

• Avixa CTS preferred, Microsoft Certification desirabl

• Fully IT literate with strong MS Office skills

• AV install experience is essential.

• Experienced in delivering support services to large corporate customers

• Excellent people skills.

• Ability to impart knowledge to those less skilled.

• Willing to undertake security screening (BPSS & SC)

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. 

If you do require details of the vacancy or the application process in an alternative format, please either email jobs@kinly.com outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you.

About Kinly

Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Why Kinly?

We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.

We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.

Equal Opportunities:

At Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive. We welcome your application and look forward to seeing you at Kinly soon.