AV Installation Manager

Role: AV Installation Manager

Contract Type: Full-time, Permanent

Location: Singapore or Hong Kong

Salary: Excellent salary, (dependent on experience), plus excellent earning potential and company benefits

Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.

With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40-years' professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world.

As our business and client base continues to develop further, we are now creating a brand new role, to further strengthen our operational presence in the APAC region, to oversee quality in the delivery of professional audio-visual solutions whilst supporting the ongoing development of our installation standards - Providing support, mentorship and training where required to colleagues and partners.

Depending on project requirements and scale, the successful candidate may need to perform their role based from our clients sites or from the Yorktel-Kinly offices.

Key responsibilities:

Quality Assurance Responsibilities:

• In person or remote quality checks depending on project location / complexity / risk

• Assess offsite rack build and provisioning works, and site installation works to ensure the highest standard is kept through all stages of a project

• Assess working practices and site conditions to ensure a safe working environment

• Assess quality of commissioned systems in line with best practice and project specifications

• Provide feedback to our partner management team in support of continuous improvement of our sub-contractor network

• Contribute to the ongoing development of Kinly’s project delivery standards

Site Management Responsibilities:

• Monitor project progress in cooperation with Project and Program manager(s)

• Work with the project manager to coordinate project related resources and resource schedules to accomplish project milestones according to the project schedule

• Supervise and/or coordinate Kinly team members, sub-contractors, and external trades

• Oversee maintenance of project records including bills of material, asset registers, and drawings (red lines)

• Ensure safe working conditions and manage safety incidents in accordance with Kinly and specific site policy

• Support configuration and commissioning of low complexity solutions if required

• Attend sites for preventative maintenance and service visits if required

Skills and experience:

• Expertise in installation, termination and configuration of professional AV systems; including Cabling / Infrastructure, Mounting systems, Display, Video, Control systems, etc

• Experience in rack fabrication, prestaging, delivery, and on-site field termination

• Strong knowledge of signal flow, cable types, and infrastructure standards

• Experience with AV-over-IP technologies and digital signal processing systems

• Familiarity with networks and network protocols

• Ability to conduct site surveys and assess room readiness

Leadership and Site Management:

• Ability to lead, mentor, and train a team of AV installers and engineers

• Proficiency in planning and managing the site logistics of AV installations

• Strong organizational skills to manage multiple projects, timelines, and team assignments across APAC

• Collaborating with cross-functional teams such as IT, construction, and architects

• Ability to manage time effectively across multiple projects, ensuring on-time delivery

• Prioritization of tasks based on project needs and deadlines

• Excellent communication skills to interact with clients and stakeholders, explaining complex AV concepts in simple terms

• Troubleshooting on-site issues with clients and managing expectations

Quality and Compliance

• Familiarity with AV industry standards such as InfoComm/AVIXA CTS

• Ensuring compliance with local electrical, fire, and safety codes during installations

• Commitment to adhering to health and safety regulations, including the safe handling of equipment, proper installation techniques, and use of Personal Protective Equipment (PPE) 

• Ability to troubleshoot complex AV issues and implement effective solutions in high-pressure environments

Additional

• Strong decision-making skills and the ability to adapt to unforeseen challenges during installations

• Precision in ensuring high-quality installations and accurate alignment of equipment.

• Thoroughness in documentation and reporting of installations, including schematics, system configurations, and user manuals

• Building and maintaining strong relationships with clients through excellent service and support

• Excellent technical documentation skills

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please either email jobs@kinly.com outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you.

Equal Opportunities:

Yorktel-Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.