Job description
Kinly is one of the world’s most recognisable companies within the Audio Visual and Unified Communications technology space, working with numerous high-profile global-class organisations, helping them drive maximum collaboration, engagement and productivity to enable their colleagues to work together, from everywhere.
We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.
Due to our continually expanding customer base, we are now looking to add to our team of highly collaborative Audio Visual Technicians.
Working as an AV Technician your prime function is to provide operational support to customers for all aspects of their audio visual, video conference, digital signage and presentation technologies.
The position will provide you a high degree of exposure, working sometimes with executive management and managing directors of key businesses.
Key Responsibilities:
Video/Audio Conferencing
Video/audio conference setup and support
Supporting internal and external events
Assisting with support for video/audio conferencing issues; investigating faults and recommending solutions
General AV Meeting Room Support
Ensuring all multi-media/presentation rooms are maintained and in good working order
AV equipment setup and support
Presentation/multi-media meeting room support, including duration support
Assisting with support for multi-media broadcasting.
Assisting where possible with IT related enquiries and generating escalations
Faults and Room Checks
Carrying out regular preventative room checks, ensuring all equipment functions correctly
Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard
Assisting with first- and second-line fault repairs
Undertake all power down/up when required, usually involving out-of-hours overtime commitments
General Duties
Advising clients on best practice and providing feedback on communication issues and service improvements
Assisting with training of new starters and freelancers.
Build and maintain client relationships.
Maintaining a good working relationship with global AV/VC/TP counterparts
Job requirements
We are looking for an individual who has solid exposure working as an AV Technician; someone who is comfortable working alone or as part of a team and who possesses first class customer service.
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.
If you do require details of the vacancy or the application process in an alternative format, please either email jobs@kinly.com outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you.
About Kinly
Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.
Why Kinly?
We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.
We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.
We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.
We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.
Equal Opportunities:
Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.
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