Event Technician

Role: Event Technician

Contract Type: Full-time

Working Hours: 40 hours per week

Location: Frankfurt, Germany

Role Overview:

The role of the Event Technician is to provide technical support for local and virtual events in event spaces. Responsibilities include operating specific event technology such as audio consoles, vision mixers, CCU, as well as providing webcasts, video conferencing, and show-calling services.

Key Responsibilities:

• Set up and operate customer-provided infrastructure, equipment, and applications in designated live event and meeting rooms.

• Ensure operational availability of assigned event spaces through regular equipment checks.

• Perform L1/L2 incident management.

• Escalate to the technical manager for L3 incident management when necessary.

• Collaborate globally with other locations and colleagues to deliver the desired live events.

• Ensure all configuration management data is entered into the customer’s preferred tools.

• Act as a show-caller when required.

• Customer management – build and maintain client relationships.

• Participate in incident and problem management activities.

• Event management – work with maintenance teams to ensure event spaces are maintained to the highest standard, and collaborate with building management to provide a professional service to clients.

• Continuous Service Improvement (CSI).

Skill Profile:

• Technical understanding of digital and analog audio and video signal processing standards and protocols, as well as familiarity with audiovisual engineering disciplines associated with complex environments such as auditoriums, meeting rooms, and flexible presentation spaces.

• Industry experience in areas related to live event production.

• Infocomm CTS certification preferred but not required.

• Knowledge of Zoom and Teams. 

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements. 

About Kinly

Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Why Kinly?

We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.

We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.