Audio Visual Event Manager

Role: Audio Visual Event Manager

Location: Hong Kong

Salary: Negotiable (Dependent on experience), plus company benefits

Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.

We now have a new opportunity for a The Event Manager’s prime function is to manage and oversee delivery of the on-site event services between Kinly and the client.

The position involves a high degree of client contact, often working with executive management and managing directors of the Bank to provide best in class services across all Audio Visual-related part of event services.

Key Responsibilities:

• Building and maintaining client relationships, advising clients on best practice, technical risks and potential procedural

• Direct management of Events Technicians and working with Service Delivery Manager (SDM) to ensure all events are resourced effectively

• Promote and deliver team collaboration whilst maintaining team morale

• Fault Reporting Management – ensuring all faults are reported and escalated

• Attend all pre-event planning meetings and be responsible for resource scheduling, crewing, technical briefing, live event management and post-event debrief 

• Management duties of technical staff in the delivery of live events across all sites

• Managing the rota, holidays and sickness within the onsite events team

• Attend regular client meetings and maintain close contact with AV Operations Manager

• Share events knowledge and best practices across the entire AV team

• Provide regular feedback on communication issues and service improvements

• Develop service procedure documentation

• Identify area of potential technological/operational improvements

• Carry out all power down/up when required, usually involving out-of-hours overtime commitments

• Maintain good communication channels with clients, get to know their technical requirements and choose the right solutions

• Project management of live broadcast across client sites

• Post-event wrap-up report and meeting, including identification of incidents and problems and ensuring these rectified prior to future events

Skills and experience:

• Proven background working in a similar AV support / event role

• Experience in managing various systems such as Crestron, Extron, AMX, Cisco, Zoom, VMR, etc.

• Strong AV / VC experience

• Excellent communication skills, with the ability to liaise with people at all levels

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements.

About Kinly

Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Why Kinly?

We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.

We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.