Lead Installation Engineer

Role: Lead Installation Engineer

Contract Type: Permanent

Location: New York

Salary: $100,000 - $120,000 (dependent on experience), plus benefits

Kinly is one of the world’s most recognisable companies within the Audio Visual and Unified Communications technology space, working with numerous high-profile global-class organisations, helping them drive maximum collaboration, engagement and productivity to enable their colleagues to work together, from everywhere.

We design, engineer install, and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time and now we have an exciting opportunity for a Lead Installation Engineer to join our project operations team.

This candidate will support the ongoing development of our installation standards, providing support, mentorship and training where required to colleagues and partners.

Depending on project requirements and scale, the Lead Installation Engineer may perform a mix of installation and/or site management duties as required.

The successful candidate must be passionate about quality and service delivery to our customers with significant on-site experience in construction and commercial project environments.

Key responsibilities:

• Nationwide and international installation of professional audio-visual solutions
• Supervising and/or coordinating project related resources, including Kinly team members, sub-contractors, and external trades
• Configuration and commissioning of low complexity solutions
• Carrying out site surveys and providing detailed reports to the project team to identify risks and make recommendations for the project
• Attending sites for preventative maintenance and service visits as and when required
• Site management responsibilities:
  • Monitor project progress in cooperation with Project and Program manager(s)
  • Coordinate project and resource schedules to accomplish project milestones according to the project schedule.
  • Managing on site logistics, ordering consumables, stock control and deliveries
  • Maintaining and updating proper project records including bills of material, asset registers, and drawings (red-lines)
  • Monitor installation work to ensure the highest standard is kept through all stages of a project
• Customer engagement and collaboration at all levels
• Regular, on-site presence is expected

Key skills and experience:

• Expertise in installation, termination and configuration of professional AV systems
• Experience in rack fabrication, prestaging, delivery, and on-site field termination
• Strong knowledge of signal flow, cable types, and infrastructure standards
• Experience with AV-over-IP technologies and digital signal processing systems
• Familiarity with networks and network protocols
• Ability to lead, mentor, and train a team of AV installers and junior engineers
• Strong organizational skills to manage multiple projects, timelines, and team assignments
• Excellent communication skills to interact with clients and stakeholders, explaining complex AV concepts in simple terms
• Familiarity with AV industry standards such InfoComm/AVIXA CTS
• Ability to troubleshoot complex AV issues and implement effective solutions in high-pressure environments
• Precision in ensuring high-quality installations and accurate alignment of equipment
• Excellent technical documentation skills

Certifications desired

• AVIXA CTS & CTS-I; OSHA 30, SST, Manufacturer-specific certifications

If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

About Kinly

Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Why Kinly?

We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.

We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.

Equal Opportunities:

At Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive. We welcome your application and look forward to seeing you at Kinly soon.