Operations Administrator

Role: Operations Administrator

Location: Bangalore (Kinly operate a hybrid working arrangement allowing for a mix of home and office working)

Contract Type: Permanent

Hours: The role will be supporting UK operations so hours will be GMT 8.30 am – 5pm (1pm – 9.30 pm local time)

Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.

We now have a new opportunity for someone to join Kinly’s Managed On-Site team in Bangalore, to work with the Managed Onsite Operations Manager, Managed Onsite Administrators, Service Delivery Managers and Client Service Managers, to take responsibility for a variety of coordination tasks associated with our client delivery function.

Key responsibilities:

• Managing the staff schedule from an administration and commercial perspective, to ensure contractual obligations are fulfilled

• Daily management of the "operations mailbox", actioning and filing all emails

• Processing holiday & additional cover requests, booking cover contractors and working closely with the onsite teams to manage requirements

• Maintaining all administrative records using the current methods, applications, and spreadsheets

• Processing quotations and managing the purchase order processes and spreadsheets

• Taking notifications from staff for sickness and absence and ensuring the HR platform is updated and key people are notified

• Weekly scheduling to all Clients, Cover Team, and Suppliers, detailing shift times, locations and other relevant information required

• Performing weekly checks and reports to ensure accuracy of information and financials have been recorded

• Producing Weekly Purchase Order reports to the Procurement Team

• Ensuring sufficient cover technicians are familiar with Managed Onsite Services sites, and that all freelance contractors have completed necessary contractual documentation

• Coordinating training requests, booking courses, arranging hotels and travel

• Maintaining records of overtime and any payroll amendments

• Planning and booking required resources.

Skills and experience:

• Proven and extensive experience working in a coordination role

• Intermediate to advanced level MS Word and Excel

• Previous scheduling experience

• Excellent English verbal and written communication skills

• Ability to multitask and prioritise and work under pressure is essential

• Previous customer service experience

• Strong attention to detail and a methodical/organised approach to conflicting priorities

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements. (please note no applications can be received via this email address)

Equal Opportunities:

At Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive. We welcome your application and look forward to seeing you at Kinly soon.