AV Event Technician

Role: AV Event Technician / Media Coordinator

Contract Type: Permanent

Location: New York, USA

Position Summary: 

The Events Technician/Media Coordinator’s prime function is to provide AV and VC technical support across all meeting rooms and event spaces on the client’s site. The position involves a high degree of exposure, working sometimes with executive management and managing directors of the Bank to provide the services listed above.

Essential Duties and Responsibilities:

The Event Technician’s responsibilities include, but are not limited to:

• Run AV events, including pre-event testing of audio, wireless microphone battery levels etc.
• Primary contact for event coordination
• Liaising with clients for large events to understand their requirements
• Attend pre-production meetings required for any scheduled special events
• Primary support to operate global production events
• To own the event experiences for the meeting host and attendees
• To event manage high profile events and become a trusted advisor
• To escalate any operational issues to the appropriate level of support and making suggestions for improvements
• To produce event reports which highlights the use of space

Media Coordinator responsibilities include, but are not limited to:

• Invoice process using inhouse financial platforms which will include setting orders and approval of invoices against budget
• Assist with the creation of Media Services catalogue
• Work on assigned projects for cross-functional teams as needed: SharePoint, cable vision, creative media, etc.

VIDEO/AUDIO CONFERENCING

• Video/audio conference set-up and support. Best efforts should be made to ensure all suites are connected on time and receiving/transmitting good audio/video
• Site certification of all new and relocated video conference systems
• Carry out video conference software
• Assist with support for video/audio confere4ncing problems. Investigate faults and recommend further actions to rectify

GENERAL AV MEETING ROOM SUPPORT

Ensure all multi-media/presentation rooms are maintained in good working order

• AV equipment set-up and support
• Presentation/multi-media meeting room support, including duration support
• Assist with support for multi-media broadcasting
• Quick response to emergency/ad-hoc requests

FAULTS AND ROOM CHECKS

• Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure
• Ensure that all faults are reported in the correct way and in a timely manner
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly
• Assist with first line fault repairs
• Carry out all power down/up when required, usually involving out-of-hours overtime commitments

GENERAL DUTIES

• Mentor other members of the team, including Locums
• Assist with the training of all technical team members
• Advise clients on best practice
• Provide regular feedback on communication issues and service improvements
• Focus on service/operational issues for review

GLOBAL COORDINATION

• Maintaining a good working relationship with global AV counterparts
• Hold and attend regular meetings with global AV teams to discuss service and operations issues

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements.

About Kinly

Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Why Kinly?

We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.

We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application